Upgrading to Team on the same account
Upgrading an existing account to Team is different from transferring a subscription to another account. Do not cancel, delete or recreate an account solely to switch to Team.
Existing Pro subscribers can open Team seat selection while signed in, choose the billing period and seat count, and review the plan-change quote before confirming payment. Team has a minimum of two seats. The Team option may be hidden in the individual-plan upgrade menu; that does not mean an existing account cannot upgrade.
If the Team option or quote is unavailable, or you use another paid tier, contact Support in your existing conversation so we can check the account and correct billing path before another purchase. Do not assume signup, cancellation and repurchase are required. We cannot confirm that missing history is preserved or recoverable without checking the exact account and data.
Transferring to a different account or changing an email
⚠️ We do not support transferring a HackerAI subscription from one account to another. If you want to use your subscription on a different account, first cancel the active subscription on your current account. Then purchase a new subscription from the desired account. If you cannot access the original account, contact Support with your billing information so we can review cancellation. If you want to change the login email on your existing account, that is a different request. Contact Support with the current account email, the new email you want to use, and proof of ownership such as a HackerAI receipt or invoice. Support can review an email change after verifying ownership. Do not create a new account or cancel and repurchase your subscription solely to request a login email change. Do not send passwords or full card details.