If you live in the EU, UK, or Turkey, you are eligible for a prorated refund if you cancel your subscription within 14 days of purchase.
To request a refund, reply in your existing HackerAI support conversation, use the chat widget at the bottom right of hackerai.co, or email [email protected]. There is no separate refund form, and you do not need to open a second conversation if you are already speaking with support.
Support will first check the available account and payment records. If the payment cannot be matched, provide the account email and a receipt or the payment date and amount. Do not resend details already provided. Support may ask one focused question if a missing or conflicting fact could change the decision or next action. Do not send your full card number, banking password or sign-in codes.
We will check the billing record and confirm the outcome. Canceling a subscription does not automatically refund a completed charge.