If your account shows Free after you tried to upgrade, first check for a completed payment receipt and make sure you are signed in to the same HackerAI account used at checkout. A checkout attempt or pending bank authorization does not by itself mean a subscription is active. If you have a completed payment receipt and the plan still shows Free, log out and back in. You can also visit https://hackerai.co/?refresh=entitlements to refresh your plan display. If the plan still appears incorrect, reply in your existing support conversation or contact us through the chat widget. Share the account email and the receipt or payment date and amount so our team can verify the payment and account. Do not send your full card number. We will review the billing record before confirming a paid plan or changing the account. Your existing tasks may still be available even when your plan is Free. If you cannot find them, tell support which account you used and roughly when the tasks were created.
Why does my account still show the Free plan after I upgraded?
Fixing issues where your HackerAI plan doesn’t update after upgrading